Most medical practices don’t fail because they can’t treat patients. They struggle because money they’ve already earned sits in accounts receivable, buried under denied claims and billing backlogs. It’s the kind of problem that doesn’t make headlines but quietly drains practices across the country.
Gianni Gonzalez kept hearing the same story from clinic after clinic. A conversation with a doctor in Hawaii made it click. The issue wasn’t unique to one specialty or region. It was systemic. Claims went out late, denials piled up, and practices were hemorrhaging revenue on preventable billing mistakes. That’s when Miixed Realities, the leading Medical Billing Office in El Paso, Texas, was born.
Here’s what makes them different. Miixed Realities places HIPAA-certified US-based billers directly inside a clinic’s existing EHR system. Every claim runs through their AI-powered verification system before submission. Denied claims get worked actively until they’re resolved. Clinics get real people, real follow-up, and actual visibility into what’s happening with their money.
According to the company, the results show up fast. One pediatric clinic recovered $60,000 in two weeks. Five practices have already replaced offshore teams with their service. Clients can expect 30% higher collections within weeks of onboarding, with the company reporting clean-claim rates of 95-98%. The pricing structure is straightforward: $5 per processed bill plus 6% of successfully recovered claims. No setup fees, no retainers, no contracts locking you in.
Transparency is central to their approach. Their client portal shows real-time claim status, pending submissions, denials, and recovered revenue. There’s no black box. Practices can see exactly where their money is and what’s being done about it.
They integrate with over 50 practice management systems including AthenaHealth, Kareo, Epic, and Cerner. Onboarding takes 48-72 hours. Claims start processing immediately after verification. The company reports that denial management happens within 24 hours, typically recovering $30,000-$60,000 in previously denied claims within the first month.
Gonzalez is expanding their internal verification technology and rolling out specialty-specific billing teams. The company offers free revenue audits for practices that want to see exactly where money’s being lost. You can connect with them on LinkedIn or Instagram for updates on new features and case studies.
The broader point here is simple. Medical billing doesn’t have to drain resources or lose money. With trained people, proper systems, and real accountability, practices can collect what they’ve actually earned without hiring more internal staff. That conversation in Hawaii turned into a solution for a problem most clinics didn’t realize they could fix.
